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	<title>CableTechTalk &#187; digital cable</title>
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		<title>More DTV confusion</title>
		<link>http://www.cabletechtalk.com/digital-transition/2008/10/10/more-dtv-confusion/</link>
		<comments>http://www.cabletechtalk.com/digital-transition/2008/10/10/more-dtv-confusion/#comments</comments>
		<pubDate>Fri, 10 Oct 2008 14:24:45 +0000</pubDate>
		<dc:creator>Paul Rodriguez</dc:creator>
				<category><![CDATA[Digital Transition]]></category>
		<category><![CDATA[cable]]></category>
		<category><![CDATA[Consumer Reports]]></category>
		<category><![CDATA[digital cable]]></category>
		<category><![CDATA[digital television]]></category>
		<category><![CDATA[DTV Transition]]></category>
		<category><![CDATA[HDTV]]></category>

		<guid isPermaLink="false">http://www.cabletechtalk.com/?p=158</guid>
		<description><![CDATA[As the Feb. 17 date gets closer, we not only see more coverage of the DTV Transition, we also get more confusion about what the transition is and what it is not. For our part, the cable industry has run an extensive consumer education campaign to alert cable and non-cable viewers about the changes coming [...]]]></description>
			<content:encoded><![CDATA[<p>As the Feb. 17 date gets closer, we  not only see more coverage of the DTV Transition, we also get more confusion  about what the transition <strong>is</strong> and what it <strong>is not</strong>. For our part, the cable industry has  run an extensive consumer education campaign to alert cable and non-cable  viewers about the changes coming next February.</p>
<p>So far, that includes TV advertising valued at $200 million. Not only has NCTA produced PSAs, but cable companies have also  produced spots explaining the transition.   We have created <a href="http://www.getreadyfordigitaltv.com/">a consumer website</a> aimed at educating the public and participated with broadcasters, satellite  companies and the telcos in multi-industry outreach to make sure consumers  experience little disruption during the switch.</p>
<p>I want to make one key point here: A key component of our advertising campaign was directed at helping people learn how to get digital television <strong>without the use of cable</strong>. We were directly promoting a competing technology.</p>
<p>You can find our DTV spots at <a href="http://www.youtube.com/user/NCTA">NCTA&#8217;s YouTube channel</a>. Our advertisements were promoting the NTIA&#8217;s <a href="http://www.ntia.doc.gov/dtvcoupon/index.html">TV Converter Box Coupon Program</a>, which allowed you to request a coupon that can be used to obtain a converter box so that you could receive digital TV on your analog set through an antenna. Our PSAs didn&#8217;t even promote our DTV website (<a href="http://www.getreadyfordigitaltv.com/">Get Ready for Digital TV</a>), but rather the NTIA&#8217;s <a href="https://www.dtv2009.gov/">www.DTV2009.gov</a>.</p>
<p>At any rate, despite that education campaign, there  are still many people confused about the DTV transition. So, let&#8217;s walk through the essentials.</p>
<p>The DTV Transition concerns the nation’s full power  over-the-air broadcast TV stations preparing to switch to an all digital system  in 2009. It is not cable’s transition.</p>
<p>As part of easing the move, some cable operators are promoting  low-priced tiers called “lifeline service” for customers looking for an  alternative for rabbit-ears reception of television. We also crafted a  voluntary carriage commitment so that full power broadcast TV stations would be  available on cable’s analog tiers for three years.</p>
<p>Given all of this, I was dismayed to see a new  editorial from <em>Consumer Reports</em> magazine, entitled “<a title="http://www.consumerreports.org/cro/aboutus/mission/viewpoint/dtv-transition-a-clear-picture/overview/a-clear-picture-of-dtv-ov.htm" href="http://www.consumerreports.org/cro/aboutus/mission/viewpoint/dtv-transition-a-clear-picture/overview/a-clear-picture-of-dtv-ov.htm">Confused  about cable?</a>” The piece argues that cable operators are “using confusion  about the forthcoming digital TV transition” to raise rates.  The “confusion” they’re referring to is the  confusion between the DTV switch and cable’s own transition from analog  delivery to digital.</p>
<p>While the broadcasters are converting to digital broadcast transmission due to  government mandate, cable is transitioning to digital compression to serve our  customers better.</p>
<p>I’ve written about this issue multiple times:</p>
<ul type="disc">
<li><a title="http://www.cabletechtalk.com/digital-transition/2008/02/22/clearing-up-the-dtv-transition/" href="http://www.cabletechtalk.com/digital-transition/2008/02/22/clearing-up-the-dtv-transition/">Clearing       up the DTV Transition</a></li>
<li><a title="http://www.cabletechtalk.com/digital-transition/2008/03/20/the-two-digital-transitions/" href="http://www.cabletechtalk.com/digital-transition/2008/03/20/the-two-digital-transitions/">The       two digital transitions</a></li>
<li><a title="http://www.cabletechtalk.com/tech-discussions/2008/07/01/separating-the-two-transitions/" href="http://www.cabletechtalk.com/tech-discussions/2008/07/01/separating-the-two-transitions/">Separating       the two transitions</a></li>
<li><a title="http://www.cabletechtalk.com/digital-transition/2008/09/11/once-more-there-are-two-transitions/" href="http://www.cabletechtalk.com/digital-transition/2008/09/11/once-more-there-are-two-transitions/">Once       more &#8211; there are two transitions…</a></li>
</ul>
<p><strong>Bottom line:</strong> The broadcasters have their transition, we have ours. Cable’s efforts to move  analog channels to the digital tier in order to free up bandwidth has been  going on for years and will continue after Feb. 17 has come and gone. The two  transitions have nothing in common, since digital cable and digital broadcast  television are two separate technologies that only have the word “digital” in  common.</p>
<p>Here’s an example. The <em>CU</em> article starts this  way:</p>
<blockquote><p>Should they sit down now to  watch the Animal Planet channel, Heather Shorr and her daughters would no  longer see snow leopards—just snow. Shorr, a Connecticut homemaker, says their cable provider  has moved the channel onto a digital tier.</p></blockquote>
<p>That’s a cute pun on “snow,” but it makes no sense. If  Animal Planet was on channel 34 on the analog tier and it was moved to channel  112 on the digital, you wouldn’t see snow. You’d probably just see a different  channel in its place. The use of the word “snow” probably makes the confusion worse by making it sound like a DTV Transition  issue, when it is not.</p>
<p>Cable companies will eventually migrate all customers  to digital, since multiple analog channels can be compressed into the space of one  digital channel.   That additional capacity can be used to deliver more HD channels, faster  Internet connection speeds or other services to come.</p>
<p>While the timing of the two transitions is  unfortunate, and it has created a <a title="http://www.broadcastingcable.com/article/CA6603619.html#talkBack" href="http://www.broadcastingcable.com/article/CA6603619.html#talkBack">a  little bit of a brouhaha</a>, the fact is the DTV transition <a href="http://www.internetnews.com/ent-news/article.php/3519656">was supposed to be  done quite some time ago</a>, and our digital transition had begun before Congress  set the hard date for the DTV switch (digital cable is a decade old).</p>
<p>Despite all that, we’ll keep plugging away, so that  consumers can have a clear sense of the issues.   We will do all we can to ensure consumers (and reporters) have all the  information they need to tell the two transitions apart, and to understand them  both.</p>
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