Following that experience, the cable industry reached out to the consumer electronics industry. He said that they heard complaints that cable was a regional business that operated in silos, that cable set-top boxes are closed and proprietary, and that, in general, cable made it too tough to innovate and to create products and services that could be sold in the retail environment. This morning’s address seemed a valuable pay-off to those efforts, with Roberts describing cable as a real partner to consumer electronics and retail.

He went on to describe the latest stage of his company’s development: Comcast 3.0. As part of the new Comcast, he said they were committing to a series of issues:

• Having the best fiber optic networks and IP infrastructure
• Delivering superior experience in hi-def and interactive
• Providing new levels of excellence in customer service
• Being a leader in innovation by providing “products and services that are converged, plug-and-play, user-friendly, and most important, easily open for third-party innovation.”

Many in the cable industry have debated over whether content is king or distribution. Roberts said that today the answer is clear: The consumer is king. The best way to serve consumers is by offering a wide array of choice.

He went on to profile such new services as wideband, Fancast, Project Infinity, the AnyPlay portable DVR, and the SmartZone communications center. You can read about the details elsewhere, but the important feature was that Comcast was preparing to offer more video that could be consumed in a more flexible fashion, more bandwidth and more features on its communications services. In a word: more.

On May 8th of last year, during NCTA’s annual Cable Show (also held in Las Vegas), Roberts demoed a DOCSIS 3.0 Cable Modem capable of delivering 160 Mbps using its “channel bonding” technology. You can see a video of that demo here and, as a sign of how far we’ve come over the last decade, you can also see Roberts demo a high-speed cable modem in 1996. Look at how fast the photos download! Check out the White House website!

Why the name change?

The tru2way brand was developed by the global brand consulting firm Siegel + Gale, in consultation with the Cable & Telecommunications Association for Marketing (CTAM), the National Cable & Telecommunications Association (NCTA), and marketing and technology representatives of a variety of major cable providers.

Which basically means that, based on talking with consumers, it was felt that a new name would help with branding. Manufacturers can then make products under that name.

For example: Panasonic and Comcast Announce Products With Tru2way(TM) Technology. Specifically, this means that you’ll be able to soon be able to get a portable DVR which you can take on the road, watching those TV shows you recorded.