Exciting news: Comcast and Panasonic announced today the first retail deployment of tru2way. Specifically, the two companies announced the arrival of the first tru2way VIERA HDTVs at retail outlets in Chicago and Denver and officially declared the tru2way platform active in those two markets.

What this means is that you can buy a tru2way TV set (initially offered in 42-inch class and 50-inch class sizes), get it set up on your Comcast service, and receive  two-way services without a set-top box.

Tru2way technology is being used to create a common software platform that will enable cable companies, consumer electronics companies, content developers, network programmers and others to extend interactivity to the TV set and other kinds of devices. The new Panasonic VIERA HDTVs are built with tru2way technology inside enabling consumers to access two-way digital cable programming, like video on demand, without a cable operator-supplied set-top box. Panasonic and Comcast have worked together to lead the development and deployment of tru2way technology and related products which are based upon specifications developed by CableLabs®, the industry’s research and development arm.

Comcast customers in the Chicago and Denver areas will be the first in the U.S. to have access to tru2way digital cable service with additional cities expected to go live in the coming months. The tru2way VIERA HDTVs will be available in the Chicago area at Abt Electronics in Glenview and at Circuit City locations and at Ultimate Electronics and Circuit City stores in the Denver area.

Let’s step back in time to January. I wrote about the launch of the tru2way brand and Panasonic & Comcast’s announcement of tru2way products. In May, I posted a video introduction to tru2way, shot at the CableNET exhibit during The Cable Show. in June, I posted about CableCARDs and tru2way and how those two technologies differ and overlap.

As the Feb. 17 date gets closer, we not only see more coverage of the DTV Transition, we also get more confusion about what the transition is and what it is not. For our part, the cable industry has run an extensive consumer education campaign to alert cable and non-cable viewers about the changes coming next February.

So far, that includes TV advertising valued at $200 million. Not only has NCTA produced PSAs, but cable companies have also produced spots explaining the transition.  We have created a consumer website aimed at educating the public and participated with broadcasters, satellite companies and the telcos in multi-industry outreach to make sure consumers experience little disruption during the switch.

I want to make one key point here: A key component of our advertising campaign was directed at helping people learn how to get digital television without the use of cable. We were directly promoting a competing technology.

You can find our DTV spots at NCTA’s YouTube channel. Our advertisements were promoting the NTIA’s TV Converter Box Coupon Program, which allowed you to request a coupon that can be used to obtain a converter box so that you could receive digital TV on your analog set through an antenna. Our PSAs didn’t even promote our DTV website (Get Ready for Digital TV), but rather the NTIA’s www.DTV2009.gov.

At any rate, despite that education campaign, there are still many people confused about the DTV transition. So, let’s walk through the essentials.

The DTV Transition concerns the nation’s full power over-the-air broadcast TV stations preparing to switch to an all digital system in 2009. It is not cable’s transition.

As part of easing the move, some cable operators are promoting low-priced tiers called “lifeline service” for customers looking for an alternative for rabbit-ears reception of television. We also crafted a voluntary carriage commitment so that full power broadcast TV stations would be available on cable’s analog tiers for three years.

Given all of this, I was dismayed to see a new editorial from Consumer Reports magazine, entitled “Confused about cable?” The piece argues that cable operators are “using confusion about the forthcoming digital TV transition” to raise rates.  The “confusion” they’re referring to is the confusion between the DTV switch and cable’s own transition from analog delivery to digital.

While the broadcasters are converting to digital broadcast transmission due to government mandate, cable is transitioning to digital compression to serve our customers better.

I’ve written about this issue multiple times:

• Clearing up the DTV Transition
• The two digital transitions
• Separating the two transitions
• Once more – there are two transitions…

Bottom line: The broadcasters have their transition, we have ours. Cable’s efforts to move analog channels to the digital tier in order to free up bandwidth has been going on for years and will continue after Feb. 17 has come and gone. The two transitions have nothing in common, since digital cable and digital broadcast television are two separate technologies that only have the word “digital” in common.

Here’s an example. The CU article starts this way:

Should they sit down now to watch the Animal Planet channel, Heather Shorr and her daughters would no longer see snow leopards—just snow. Shorr, a Connecticut homemaker, says their cable provider has moved the channel onto a digital tier.

That’s a cute pun on “snow,” but it makes no sense. If Animal Planet was on channel 34 on the analog tier and it was moved to channel 112 on the digital, you wouldn’t see snow. You’d probably just see a different channel in its place. The use of the word “snow” probably makes the confusion worse by making it sound like a DTV Transition issue, when it is not.

Cable companies will eventually migrate all customers to digital, since multiple analog channels can be compressed into the space of one digital channel.  That additional capacity can be used to deliver more HD channels, faster Internet connection speeds or other services to come.

While the timing of the two transitions is unfortunate, and it has created a a little bit of a brouhaha, the fact is the DTV transition was supposed to be done quite some time ago, and our digital transition had begun before Congress set the hard date for the DTV switch (digital cable is a decade old).

Despite all that, we’ll keep plugging away, so that consumers can have a clear sense of the issues.  We will do all we can to ensure consumers (and reporters) have all the information they need to tell the two transitions apart, and to understand them both.

The country is beginning to hear about the coming Digital Television transition. Unfortunately, there are continuing areas of confusion, even (as pointed out previously) among experts. One of the key points that trip up people is that there are really two transitions. Let’s make one thing clear up front. If you get television from a cable operator (or one of our competitors), you probably lump all those channels together: CNN, Fox, Lifetime, ABC, it’s all the same, right? But some channels are from broadcast stations in your area: ABC, NBC, CBS, Fox, The CW. Those other channels, such as MTV and ESPN, are cable channels. The high-profile DTV Transition coming in February 2009 — as full power over-the-air broadcast TV stations switch to digital and turn off their analog broadcast signal — is the broadcast industry’s digital transition. And although cable is playing a role in that, the cable industry is going through its own transition. Let me explain the difference.

The broadcasters’ transition is about digital television, where the picture and sound information is expressed in the form of data bits representing, for example, a “1” or a “0”. You can think of this transition as analogous to the transition from vinyl records to CDs.

Cable operators are also transitioning some analog channels onto digital cable tiers in order to reclaim space. With digital cable, compression technology is used to allow more than one program service to be carried in the bandwidth space normally required for one analog program service. Typically, the signal is sent to the home, decompressed in the set-top box and changed into analog signals for display on the television. You can think of this transition as something like the manner in which you can compress large files for easier downloading, and then you decompress them for viewing.

Your local TV stations are offered in hi-def formats on digital cable, but digital TV and digital cable are two different animals.

As we’ve discussed before, part of the DTV Transition will require that you get a digital-to-analog converter box to continue watching full power over-the-air broadcast TV stations on an analog TV set. If all your TV sets are connected to cable, you won’t need to do anything to continue to watch your local broadcast stations.

However, some popular cable channels are only available on cable’s digital tiers. In addition, other popular cable channels may be moving from the analog tier to the digital tier because channel space is limited. In these circumstances, you may want to move up to digital service from your cable company — and a digital cable set-top box. But don’t confuse cable’s digital migration with the broadcasters’ digital TV transition.

There’s no denying that the Digital Television Transition is a complicated issue. Even those of us who work on it all the time sometimes have difficulty keeping all of the technical details straight. Some people seem confused over whether a box is always necessary to keep watching TV.

Here’s one example. Earlier this week, on a Public Radio program dealing with current technology issues, that subject of the coming DTV transition was discussed:

Host: How do I make sure that my TV doesn’t go blank on February 17?

Guest: What you have to do is look at how TV gets to your TV. If you subscribe to satellite or you subscribe to cable, and in either case you have a box, some kind of tuner or digital video recorder connected to your TV, you don’t have to do anything. Any digital conversion that is necessary is done in that box. At worst, your cable or satellite company will ship you a new box at some point. The tricky issue is people who either…

Host: Have cable without a box.

Guest: Yes. They have a cable ready TV and they just subscribe to basic or expanded basic so that they’re used to the joy of watching TV with only remote control on the coffee table. They may need to get a box where they didn’t have one before because the cable companies – and this is actually separate from the digital transition in a certain sense – they only have to keep providing a very basic set of channels in an unencrypted analog form that you can get with your cable ready TV.

Here’s another example: In the latest edition of the Bose newsletter, there’s the same error. It says that you’ll need to do nothing for the transition if “You subscribe to digital cable TV.” Further down, it states that it is a “Myth” that cable subscribers are ready for the changeover, suggesting that cable subscribers who receive analog service will be left out.

The source of the confusion seems to be that two topics are combined. It’s important to remember that this DTV Transition is only for the over-the-air broadcast industry. Cable is going through its own “digital transition.” Because of that word “digital,” the two often get confused.

What will cable subscribers need to do in preparation for the DTV Transition next February? The current information is that cable customers – whether or not they have a set-top box – will still be able to watch television after Feb. 17, 2009. At the same time, the cable industry has been moving towards a digital platform; as part of that, sometimes operators will move channels from the analog tier to the digital tier, which then needs a digital set-top box for reception.

Bottom line: If you have cable service, you should be fine, with the set-top box as an irrelevant factor. However, if you want to get access to cable’s newer services, such as hi-def TV or digital video recorders, or if you want to see the hundreds of programming choices available through the digital cable platform, you’ll need to have the appropriate set-top box. You can avoid having a box by purchasing a Digital Cable Ready television, but the current sets are only one-way, which means you won’t have access to interactive services. However, the tru2way standard will address this issue.

As always, you can visit the Get Ready for Digital TV site for more information (también en Español).

Even though this is a gadget show, content’s role at CES increases with each successive year. Which makes sense, because most consumers ultimately don’t care about technology, they care about what they can accomplish with it.

If you shell out for a new HDTV, what you care about is being to watch compelling hi-def programming. That’s one reason that Comcast’s Brian Roberts talked about putting 1,000 HD “choices” in customers’ homes by the end of 2008 (some media outlets erroneously reported this as 1,000 channels) and about rolling out a new system architecture by the end of the year that will let Comcast make half of 6,000 monthly On Demand movie options available in high definition.

(By the way, this is especially important for you if you paid a lot for your TV.  The Cox Digital Straight Talk blog reports that Panasonic has sold more than 3,000 of the 103-inch plasma displays they showed at last year’s CES, at a price of $51,000 each.)

The same goes for your home computer. If you can watch video, whether streaming or downloaded, then you want as many available choices as possible. I often assume that if I can watch a show on TV, then there must be some way for me to watch that same show online, but that isn’t always true.

That topic came up at the CES panel “The True Cost of DRM: What Can’t We Do Now?,” as it had earlier, with some comparison of digital rights management as it has evolved for music, as opposed to the current state of DRM for video.

[Russell Frackman, Partner, Mitchell Silberberg & Knupp] took issue with [American University's Patricia] Aufderheide’s singling out of Viacom. “What about the other side of the equation? How much are YouTube and Google going to pay?” he asked.

“They built a filter Viacom didn’t pay for,” countered [Electronic Frontier Foundation senior staff attorney Fred] von Lohmann.

That’s one way of looking at it: A streaming video service may not have paid for rights-controlled content, but the rightholder didn’t pay for the actions of tracking down their content and then taking it off the service.

The process of moving toward a future in which viewers can watch any piece of content ever made at any time on any device will be a slow, incremental process.  The amount of available content increases all the time and that’s a good thing for everybody.